<h2><span style="font-size: 12pt;">Q1. Could you start by giving us a brief overview of your professional background, particularly focusing on your expertise in the industry?</span></h2><ul><li>23+ years of rich and diverse exp: 15+ yrs in as CTO, CEO, Head of Dept & 7+ yrs in USA</li><li> In my senior management role, I handle strategy, financial planning, budgeting, cost analysis, HR, tech evaluation, and overall responsibility for achieving corporate goals</li><li> Experience in diverse areas demonstrated via implementation of successful projects and achieving targets across global industry verticals - BFSI, Energy, Utilities, Government, Exchanges</li><li>Managed large delivery operations and customer accounts globally (India, USA, Australia, China, EMEA)</li></ul><h2><br><span style="font-size: 12pt;">Q2. How is IoT being used to improve efficiency and service delivery in utilities?</span></h2><p>IoT and its associated smart devices and sensors are utilized in transforming utilities by enabling predictive maintenance, real-time data collection, and optimized resource management, resulting in improved efficiency and service delivery. <br>We have used IoT-enabled sensors for predictive maintenance of our power plants. Additionally, for ramping up and ramping down power generation, we utilize data generated from IoT devices to predict demand response. The use of IoT equipment has assisted us in reducing costs and improving service reliability.</p><h2><br><span style="font-size: 12pt;">Q3. What’s your take on the role of AI and predictive analytics in managing supply-demand and equipment maintenance?</span></h2><p>I head the AI team at my organization. In the past few years, I have implemented various PoCs in diverse areas, such as conveyor belt areas for sway identification, PPE kit safety, automated fire alarms, road safety, etc. <br>We are also working on predictive analytics for our maintenance activities by building various models for equipment maintenance. </p><h2><br><span style="font-size: 12pt;">Q4. How do you evaluate the maturity and applicability of digital innovation across highly regulated and capital-intensive sectors like BFSI and energy?</span></h2><p>For applicability, we identify the problem statement for a specific use case. Subsequently, a PoC is done to address the problem statement with a limited scope. The result of the use case is then vetted against the expected outcome. Based on the outcome, the scope is further expanded to verify the accuracy of the PoC for various cases. <br>Subsequently, a pilot is run for either an entire unit or plant catering to the overall scope. The developed solution is then put under "monitoring and observability" for a period to assess its efficacy and identify any challenges that may arise, such as scalability issues and addressing unknown problems, once a level of acceptability is achieved. </p><h2><br><span style="font-size: 12pt;">Q5. With tech-first players entering traditional industries(e.g., Google in energy optimization and fintech in insurance), how should legacy players reframe their competitive posture?</span></h2><p>What Google and Fintechs work on is the technology, digital, or AI side; the deep expertise and knowledge of power plants, bank operations, etc., are still with the legacy players. The legacy players have excellent technology teams that work on the latest technologies, including Gen AI, predictive analytics, and LLMs. Developing these models, which are specific to the energy or BSI segment, requires deep expertise, which may be lacking in FAANG companies.</p><h2><br><span style="font-size: 12pt;">Q6. With global regulatory divergence(e.g., AI acts, data sovereignty), how do you see this shaping the competitive landscape for global tech strategies?</span></h2><p>Global regulatory divergence is creating a very complex and fragmented landscape for global tech strategies. Each region or country, as needed, is formulating stringent policies to address the challenges posed by AI and emerging technologies. With the continuous evolution of emerging technologies, there is a need to update the policies that involve increased costs, favoring a few companies that have adopted these technologies over others that are evolving or adapting. These challenges are redefining business models and preferences globally. <br>The most probable or best approach to address these issues is through continuous collaboration across companies and governments, which should identify common ground that promotes innovation while addressing the privacy and security concerns of individuals and countries.</p><h2><br><span style="font-size: 12pt;">Q7. If you were an investor looking at companies within the space, what critical question would you pose to their senior management?</span></h2><p>As an investor, I would like to know the company's approach towards <br>• How has the senior management worked its roadmap of growth versus addressing the various global challenges and regulatory compliances?<br>• What is the outreach program to reach the customer?<br>• What is the technology adoption, and whether the technology solution is effective and affordable?<br>• How is the company adapting to the ever-changing technology landscape? <br>• What are the action plan and contingency plan in case - the product is successful? Then, what is the plan to scale the product to address the increasing demand? If the product is unable to attract or retain its core customers, what is the company's plan? <br>• Has the company developed products that address the needs of diverse customers? </p><p> </p><p> </p><p> </p><p class="MsoNormal" style="text-align: justify;"><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Verdana',sans-serif;"> </span></p><p class="MsoNormal" style="text-align: justify;"><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Verdana',sans-serif;"> </span></p><p class="MsoNormal" style="text-align: justify;"><strong><span style="font-family: 'Verdana',sans-serif; color: #0f9ed5; mso-themecolor: accent4;"> </span></strong></p>
KR Expert - Prasad Bhavani H.
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