Knowledge Ridge

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Former Customer Experience Management Head and Director Sales/Sales Operation (Mar 2024 – Aug 2025)

Tier 1

Morris Garages India, India

Former Vice President of Sales at Mahindra & Mahindra Limited (May 2021 – Mar 2024); India

Contact: +91 NA

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Where CX Really Moves the Needle

Where CX Really Moves the Needle

Automotive brand evaluation has shifted toward seamless CX and digital trust; AI enhances journeys but risks overreach. EV-first entrants intensify …

January 27, 2026