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Customer Success Director (Jan 2025 – Present)
Tier 1PROART | Microsoft Solutions Partner, Egypt
Former Manager, Customer Experience - Middle East at Nintex (Jan 2024 - Dec 2024); UAE | Former Head of Microsoft Practice - Global Delivery, Africa & Growing Markets at Atos (May 2023 - Dec 2023); Egypt | Former Senior Enterprise Customer Success Manager - Middle East & Africa at Microsoft (Jan 2019 - Apr 2023)
Contact: +20 1007741331
This article discusses strategies for transforming customer success from a support function into a growth engine in SaaS, covering metrics, …
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