Knowledge Ridge

Author Profile

Global Partner Applied Advisory for Manufacturing & GCC strategist (Aug 2021 - Present); Switzerland

Tier 1

Genpact, Switzerland

Former Leader for GBS strategy & solutions at Deloitte Switzerland (Jan 2015 - Feb 2016); Switzerland

Contact: +41 NA

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AI's Impact on Global Capability Centers

AI's Impact on Global Capability Centers

AI is transforming Global Capability Centers (GCCs) into innovation hubs, while Shared Service Centers (SSCs) remain focused on efficiency. The …

May 26, 2026