Knowledge Ridge

Expert Views

Delivering Insights

Our Expert Views content provides the ideal narrative for businesses, subject matter experts, and those interested in the expert network industry's latest trends and talking points. These in-depth perspectives cover various industries, business verticals, sectors, and regions, supporting our global clientele.

Programmatic’s Shift: Signals, Context & AI
12 May 2026

Programmatic’s Shift: Signals, Context & AI

Sayantan_Ghosh

Business Growth (Mar 2026 - Present); India

Programmatic advertising is shifting from scale to signal-driven strategies, focusing on first-party data, contextual relevance, and supply path optimization amid privacy changes. AI enhances signal quality, with new opportunities in audio, DOOH, and conversational formats.

Scaling CRM in a Digital-First World
07 May 2026

Scaling CRM in a Digital-First World

Nancie_Calder

Global D365 CRM Practice Lead Executive (Nov 2014 – Present)

Evolving customer expectations and generative AI are reshaping CRM strategies, with personalization, automation, industry-specific solutions, and scalable consulting capabilities emerging as key competitive growth drivers.

AI in Cybersecurity: Value vs Complexity
30 Apr 2026

AI in Cybersecurity: Value vs Complexity

V_J

Cybersecurity and AI Expert

AI-driven threats and hybrid cloud complexity are reshaping cybersecurity, accelerating detection but adding risk layers; fragile architectures, evolving regulations, and resilience-focused investment shifts are redefining enterprise security decisions.

Evolving Landscape Of Indian GCCs
28 Apr 2026

Evolving Landscape Of Indian GCCs

Aravinda_MP

Partner

Discover why firms are rethinking their GCC vs SI strategies, the key financial triggers behind this shift, and how GCCs can evolve from cost centers to value creators. Dive in for expert insights on the future of global capability centers.

AI Infrastructure: From Cost Center to Competitive Edge
21 Apr 2026

AI Infrastructure: From Cost Center to Competitive Edge

Archana-Vaidhyanathan

Strategic Advisor & Fractional Leader | AI Strategy, Sales, GTM & Transformation (Dec 2025 - Present); USA

The article explores AI infrastructure’s evolution—from initial cost center to strategic financial asset—and outlines organizational maturity, workflow integration, and governance as key drivers of sustainable AI value.

AI Reshaping Transformation Outcomes
14 Apr 2026

AI Reshaping Transformation Outcomes

Swapneel_Doshi

Global Delivery Lead (Aug 2024 – Present); India

Large transformation programs are being reshaped by in-house AI capabilities, shifting partner dynamics. Despite strong execution, outcomes lag—raising questions about AI’s real impact on productivity and what truly drives partner selection.