Communication Services

How Knowledge Ridge Delivered Expert Insights into Consolidating Telecom Infrastructure Asset Information on a Centralized Level

<ul><li style="text-align: justify;"><span style="text-decoration: underline;"><strong>Client Need:</strong></span></li></ul><p style="text-align: justify;">A leading global provider of software and strategy consulting firm approached Knowledge Ridge to gain insights into consolidating telecom infrastructure asset information on a centralized level. The client needed insights and perspectives on this to select a software solution for physical asset management. Which included consulting experts with an experience in RFID, 3D Mapping, GIS Software Mapping, Drones, and other physical/software-based technologies &ndash; for mapping process in telecom sector. The client&rsquo;s primary focus was on record management of physical assets (such as poles, underground fibre cables, aerial cables, conduits, hand holes, etc.) in the North American telecom/utility sector. Furthermore, the client also required expert perspectives on the solutions deployed by current players in the market along with the engagement models used and time taken to achieve ROI by them.</p><ul style="text-align: justify;"><li style="text-align: justify;"><span style="text-decoration: underline;"><strong>Knowledge Ridge Solution:</strong></span></li></ul><p style="text-align: justify;">Knowledge Ridge researchers selected relevant experts from the telecom technology and infrastructure majors in the space. The experts were phone interviewed to understand their direct involvement in physical asset management and asset mapping using technologies like RFID, 3D Mapping, GIS Software Mapping, Drones and other physical/software-based technologies &ndash; for mapping process in telecom sector. The selected experts were further vetted to understand if they could answer questions related to software solutions used to map physical telecom assets (poles, underground fibre cables, aerial cables, conduits, hand holes, etc.) Some of the selected experts included Vice Presidents of Product Management, Global Portfolio Directors, Directors and Principal Product Managers, Directors and Heads of Strategy, and Directors of Marketing Operations from leading companies in the telecom technology and infrastructure space. Subsequently, selected experts were identified and shortlisted, and their biography was drafted as per Knowledge Ridge&rsquo;s phone interviewing process. The final list of experts was sent to the client for their selection.&nbsp;</p><ul style="text-align: justify;"><li style="text-align: justify;"><span style="text-decoration: underline;"><strong>Knowledge Ridge Impact:</strong></span></li></ul><p style="text-align: justify;">Knowledge Ridge identified 17 experts from global telecom technology and infrastructure majors. The client selected 14 experts and conducted hourly phone consultations with each of them. This resulted in the client gaining first-hand perspective and actionable insights into selecting a software solution for physical asset management. Some of the selected experts shared their insights on RFID, 3D Mapping, GIS Software Mapping, Drones and other physical/software-based technologies &ndash; for mapping process in telecom sector. Other selected experts shared their perspectives on record management of physical assets (such as poles, underground fibre cables, aerial cables, conduits, hand holes, etc.) in the North American telecom/utility sector. Furthermore, the selected experts also shared their views on the solutions deployed by current players in the North American market along with the engagement models used and time taken to achieve ROI by them.</p>