<p>Anyone who has worked in or is well-acquainted with the hospitality industry for the last few years knows that technological advancements in hotels have outgrown expectations. It continues to enhance efficiency on many fronts by improving client service. Many developing trends are reshaping the hotel industry's future, from quicker check-in and service automation to improved connectivity and smart technology integration. <br /> <br /><strong>Mobile-Check In </strong></p><p>The mobile check-ins option can assist hotels in moving away from having "specific timings" to as and when visitors must check in. Customers can check as and when desired by reducing wait times because the check-in procedure can be completed without the mandate of human interaction.</p><p>As a result, it is an excellent piece of hotel technology to showcase in your post-COVID proactive protocol list.<br /> <br /><strong>Hotels Using IoT</strong></p><p>The Internet of things (IoT) is gradually affecting all facets of daily life, and guests have begun to take certain comforts for granted. More individuals are using their handsets to manage every minuscule element in their environment.</p><p>Tech has made it possible to provide a room similar to what the visitor might have at home, to foster convenience by not having to learn any new interfaces.</p><p>Additionally, having a digitally linked hotel room encompasses the appeal of an inn being technologically advanced.</p><p><strong>A.I Chatbots</strong></p><p>In hospitality, the customer's experience is crucial, and chatbots with artificial intelligence give your visitors a new and unparalleled experience and help you do more business.</p><p>This technology is already in use at Caesars Palace in Las Vegas under the name "Ivy" and serves individual palettes as a customized concierge.</p><p>The bots are adept in numerous tasks such as making reservations, requesting guest services, responding to 24*7 real-time inquiries from visitors, and more.</p><p>The fact that visitors can handle everything on their phones frees up hotel staff for other duties and gives you more information about your customers so you can service a particular type more effectively in the future.</p><p>Exempting the loss of job opportunities, there is a varied list of reasons to follow this trend beginning with experiences that are unique for your visitors, informed hotel staff, simple mobile phone access to events, performances, room service, and many more.</p><p>As a result, the hotel industry continues to be interested in technological trends year after year. Not to mention, keeping tabs on how the most recent adoptions assist the sector is of utmost importance. </p><p>Necessary adjustments will be required to bring about a stronghold in the market.To surf the tech tides and come out on them, trial and error is one way to go, though more may unfold. Tech is already on the move, and it's here to change.</p><p><span style="font-size: 10pt;"><em>This article was contributed by our expert <a href="https://www.linkedin.com/in/mehul-sharma-2242413b/">Mehul Sharma</a></em></span></p><p> </p><h3><span style="font-size: 10pt;"><span style="font-size: 18pt;">Frequently Asked Questions Answered by Mehul Sharma</span></span></h3><h2><span style="font-size: 12pt;">1. What are five examples of how technology is used in food service?</span></h2><p style="text-align: justify;">Calorie count display/Chat bots/ cold pressed products/farm to table concepts /menu engineering /BCG matrix in food cost.</p><h2 style="text-align: justify;"><span style="font-size: 12pt;">2. How can the hospitality industry benefit from the Internet of things? </span></h2><p style="text-align: justify;">Immensely from the virtual tours to live display of food and concepts on your table / make your own rooms, plan your own weddings. </p><h2 style="text-align: justify;"><span style="font-size: 12pt;">3. What can a powerful chat box do when hotels are using AI technology? </span></h2><p style="text-align: justify;">It helps to push up sales to come at conclusive deals, the cost for the back end in terms of manpower reduces, and sales increases through chatbots drive through AI. </p><h2 style="text-align: justify;"><span style="font-size: 12pt;">4. How can augmented reality help the growth of the hospitality industry? </span></h2><p style="text-align: justify;">You see the exact events and their execution much before the actual events. It helps to plan better. It gives you real life exp for your hotels, rooms, venues, food, etc. hence increasing enhanced experiences and improving sales.</p><p> </p>
KR Expert - Mehul Sharma
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