<h2 style="text-align: justify;"><span style="font-size: 12pt;">Q1. Could you start by giving us a brief overview of your professional background, particularly focusing on your expertise in the industry?</span></h2><p style="text-align: justify;">I have 20+ years of experience at the intersection of AI, Technology Consulting, and Enterprise Transformation. My background spans leadership roles, including VP at Accenture AI and Principal Consultant at PwC, where I drove AI-led transformation programs across Fortune 500 clients. I am also an alumnus of IIM Ahmedabad and currently the Founder & CEO of Genexa.AI, a next-generation consulting and product engineering firm focused on the adoption of Generative and Agentic AI. I have been recognized as a Top Voice in Artificial Intelligence on LinkedIn and frequently speak at CXO forums and industry events on the future of AI in enterprises.</p><p style="text-align: justify;"> </p><h2 style="text-align: justify;"><br><span style="font-size: 12pt;">Q2. How is the global AI products and platforms market evolving in terms of size and growth rates across key sectors like financial services, healthcare, manufacturing, and retail?</span></h2><p style="text-align: justify;">The global AI products and platforms market is expanding at a 25–30% CAGR, expected to cross $500–600B by 2027.<br>• Financial Services: The sector has seen the strongest adoption in risk modeling, fraud detection, and wealth advisory services, with BFSI contributing ~20–25% of the market share<br>• Healthcare: Growing fastest (~30% CAGR), led by AI in diagnostics, drug discovery, and patient engagement<br>• Manufacturing: Increasingly driven by predictive maintenance, supply chain optimization, and autonomous operations<br>• Retail: AI-powered personalization, demand forecasting, and agent-driven customer engagement are scaling rapidly</p><p style="text-align: justify;"> </p><h2 style="text-align: justify;"><br><span style="font-size: 12pt;">Q3. Which AI sub-segments—like generative AI, computer vision, or MLOps platforms—are showing the fastest adoption, and in which geographies?</span></h2><p style="text-align: justify;">Generative AI & Agentic AI are getting the fastest traction across geographies.<br>Agentic AI / Autonomous Agents: Emerging fastest in North America for enterprise workflows and in emerging markets for consumer-facing apps.<br>• Generative AI: The fastest adoption globally, with the US and Western Europe leading; an early surge is also observed in the GCCs and Japan for enterprise use cases<br>• Computer Vision: Strong in manufacturing (quality inspection), logistics, and healthcare imaging; Asia-Pacific leads industrial adoption<br>• LLM Ops / MLOps Platforms: Rapid uptake in regulated sectors (BFSI, healthcare) in the US/EU, as enterprises industrialize AI at scale</p><p style="text-align: justify;"> </p><h2 style="text-align: justify;"><br><span style="font-size: 12pt;">Q4. What AI technology breakthroughs (e.g., multimodal AI, autonomous agents, federated learning) are you seeing gain commercial viability in the last 12–18 months?</span></h2><p style="text-align: justify;">• Multimodal AI: Commercial deployments in healthcare imaging, enterprise knowledge management, and retail cataloging<br>• Autonomous Agents: Moving Beyond Pilots into Production in Enterprise Knowledge Workflows, Customer Operations, and Financial Research<br>• Federated Learning: Gaining traction in healthcare and financial services where data privacy is paramount<br>• Synthetic Data: Rising adoption for model training in regulated industries and low-data scenarios</p><p style="text-align: justify;"> </p><h2 style="text-align: justify;"><br><span style="font-size: 12pt;">Q5. Which untapped industry verticals or use cases hold the greatest potential for AI product expansion in the next 3–5 years?</span></h2><p style="text-align: justify;">There are various untapped industry domains & use cases across Utilities, Energy, Manufacturing, etc, which have great potential for AI application & adoption.<br>• Energy & Utilities: Grid optimization, demand prediction, and sustainability tracking<br>• Public Sector / Smart Cities: Citizen services automation, infrastructure monitoring<br>• Agriculture: Precision farming, climate-adaptive crop models, and supply chain integration<br>• Manufacturing: Predictive Maintenance, Production Efficiency Optimization, Smart Factory Operations</p><p style="text-align: justify;"> </p><h2 style="text-align: justify;"><br><span style="font-size: 12pt;">Q6. Are there emerging companies or lesser-known names you believe could disrupt the market in the next 3–5 years?</span></h2><p style="text-align: justify;">There are various platform players, as well as niche vertical players, in insurance tech, healthcare, and industrial AI, poised for breakout growth.</p><p style="text-align: justify;"> </p><h2 style="text-align: justify;"><br><span style="font-size: 12pt;">Q7. If you were an investor looking at companies within the space, what critical question would you pose to their senior management?</span></h2><p style="text-align: justify;">“How defensible is your moat in terms of data, distribution, and differentiation, given the rapid commoditization of foundational models, and what are you doing about it?”<br>Because in the next 3–5 years, sustainable advantage will hinge not just on model capabilities, but on proprietary datasets, integration into enterprise workflows, regulatory readiness, and ability to scale cost-effectively. An impactful partnership with a trusted AI advisor or consulting firm will play a decisive role in shaping the future of your firm.</p><p style="text-align: justify;"> </p><p style="text-align: justify;"> </p><p style="text-align: justify;"> </p><p style="text-align: justify;"> </p><p style="text-align: justify;"> </p><p style="text-align: justify;"> </p><p style="text-align: justify;"> </p><p style="text-align: justify;"> </p><p style="text-align: justify;"> </p>
KR Expert - Ajay Sabnani
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