Sustainable Healthcare Business Growth Approaches
Learn how to drive customer acquisition, boost retention, and achieve sustainable growth through disciplined unit economics and operational excellence. Read on for actionable insights from industry experts.
Q1. Could you start by giving us a brief overview of your professional background, particularly focusing on your expertise in the industry?
For more than ten years, I've focused on one thing: turning ideas into real, thriving businesses. My journey began as a co-founder at Houssup, where we introduced AR/VR-powered interior design to India—a market where this kind of offering was virtually unheard of. Building that business from scratch, with just conviction and a small team, taught me firsthand how challenging and rewarding it is to create something out of nothing. That builder’s mindset has shaped every role I’ve taken on since leading supply at WIOM to deliver affordable WiFi to nearly 20,000 small businesses; boosting go-to-market efficiency at Tracxn alongside some of the smartest VC and PE professionals in the country; and later diving deep into health services, scaling hospital partnerships across three regions at Pristyn Care. Now, as Business Head at Vetic, I’ve grown our Pune operations from zero to ₹7 crore and launched four clinics from the ground up. If there’s a common thread running through all of this, it’s that I thrive most when things are messy and undefined—before the playbook exists—because that’s when I get …
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